Terms & Conditions
Last updated: December 2024
1. Introduction
These Terms and Conditions govern your use of the Peakd website (peakd.co.uk) and the purchase of products from us. Peakd is a trading name of Jcopps Ltd (Company Number: 13821868). By using our website or making a purchase, you agree to be bound by these terms.
2. Definitions
- "We", "us", "our" refers to Peakd (Jcopps Ltd)
- "You", "your" refers to the customer or user
- "Products" refers to items available for purchase on our website
- "Website" refers to peakd.co.uk and all associated pages
3. Eligibility
To make a purchase from Peakd, you must be at least 18 years old and have the legal capacity to enter into contracts. Some products may have additional age restrictions.
4. Products and Pricing
4.1 Product Information: We make every effort to ensure product descriptions and images are accurate. However, we cannot guarantee that colours displayed on your screen will exactly match the actual product.
4.2 Pricing: All prices are displayed in British Pounds (GBP) and include VAT at the current rate (VAT Number: GB414117242). We reserve the right to change prices at any time, but changes will not affect orders already placed.
4.3 Availability: All orders are subject to availability. If a product is unavailable after you place an order, we will notify you and offer a refund or alternative.
5. Orders and Payment
5.1 Order Acceptance: Your order is an offer to buy products. We reserve the right to accept or decline any order. A contract is formed when we dispatch your order and send confirmation.
5.2 Payment: Payment must be made at the time of ordering. We accept major credit and debit cards. All payments are processed securely.
5.3 Order Cancellation: You may cancel your order before dispatch by contacting us at contact@peakd.co.uk. Once dispatched, our returns policy applies.
6. Delivery
6.1 Delivery Area: We currently deliver to addresses within the United Kingdom only.
6.2 Delivery Times: Estimated delivery times are provided at checkout. These are estimates only and we cannot guarantee specific delivery dates.
6.3 Risk: Risk of loss and damage passes to you upon delivery of the products.
For full delivery information, please see our Delivery & Returns page.
7. Returns and Refunds
We offer a 30-day return policy on unopened products. You have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations. Please refer to our Delivery & Returns page for full details.
8. Product Use
Our products are intended for use as directed. Nutritional supplements should not be used as a substitute for a varied diet. If you have any medical conditions or are taking medication, consult your doctor before using any supplements. Keep all products out of reach of children.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or used under license. You may not reproduce, distribute, or use any content without our written permission.
10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the products in question.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of any changes.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: contact@peakd.co.uk
Registered Office: Jcopps Ltd, 22 Frenze Hall Lane, Diss, England, IP22 4UB
Company Number: 13821868