Privacy Policy

Introduction

Peakd, a trading name of Jcopps Ltd (Company Number: 13821868), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (peakd.co.uk) and make purchases from us.

Data Controller

Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

• • Name and contact information (email address, phone number)
• • Billing and shipping addresses
• • Payment information (processed securely through our payment provider)
• • Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• • IP address and browser type
• • Device information
• • Pages visited and time spent on site
• • Referral source

How We Use Your Information

We use the information we collect to:

• • Process and fulfill your orders
• • Communicate with you about your orders and our products
• • Provide customer support
• • Improve our website and services
• • Send marketing communications (with your consent)
• • Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: To fulfill our contract with you when you make a purchase
• Legitimate Interest: To improve our services and communicate with you
• Consent: For marketing communications where you have opted in
• Legal Obligation: To comply with applicable laws and regulations

Information Sharing

We may share your information with:

• • Payment processors to complete transactions
• • Shipping carriers to deliver your orders
• • Service providers who assist in operating our business
• • Law enforcement when required by law

We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Essential cookies are required for the website to function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and secure storage of personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under UK GDPR, you have the right to:

To exercise any of these rights, please contact us at contact@peakd.co.uk.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for 6 years after your last purchase to comply with legal and accounting requirements. After this period, your data will be securely deleted.

International Transfers

Your data is primarily stored and processed within the United Kingdom. If we need to transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.